SymptomPossible causes
The programme is still running.
The door will not open
The door lock has not yet released.
Water in the tub: the door cannot be opened if water is present in the
tub.
Spinning starts late or the machineThe electronic unbalance detection device has cut in because the
does not spinlaundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can resume.
If, after 10 minutes, the laundry is still not evenly distributed in the
drum, the machine will not spin. In this case, redistribute the load
manually and reselect the spin programme.
The machine makes an unusualThe machine is fitted with a type of motor which makes an unusual
noisenoise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.
No water is visible in the drumMachines based on modern technology operate very economically
using very little water without affecting performance.
If after the above checks, there is still a fault, call yourCustomer care
local Tricity Bendix Service Force Centre.
For general enquiries concerning your Tricity Bendix
appliance or for further information on Tricity Bendix
Service & Spare Partsproducts, please contact our Customer Care Department
by letter or telephone as follows:
If you require an engineer or wish to purchase spare
parts contact your local Tricity Bendix Service Force
Centre by telephoning:Customer Care Department
Tricity Bendix
08705 929929
55-77 High Street
Slough
Your telephone call will be routed to the Service Centre
Berkshire
covering your post code area.
SL1 1DZ
For the address of your local Service Force Centre and
further information about Service Force please visit theTel 08705 950950 *
website at www.serviceforce.co.uk* Calls to this number may be recorded for training
purposes
When you call the Service Force centre please make
M..........od.Ser.
sure you give the model and serial number of the
appliance.
This information can be found on the rating plate (see
picture).
Mod. ..........
In-guarantee customers should ensure that the aboveProd. No. ...........
checks have been made as the engineer will make aSer. No. .........P0042
charge if the fault is not a mechanical or electrical
breakdown. Please note that proof of purchase is
required for any in-guarantee service calls.
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ACEC
